Here you will find the most frequently asked questions.
If the answers given here do not help you, please contact our customer service.
This can have 2 reasons:
1. The dealer has not ordered the specific product and does not have it on display. However, a dealer associated with us can order any product from us on request.
The exception is the following:
2. If it is an exclusive product. Some of our brands and series are reserved for special support points and specialist dealers who have been specifically trained by us. In this way, we can ensure that you, the customer, are always given the correct advice on these products.
Hopefully, this only happens very rarely. In such a case, there is no image material yet or it has not yet been stored by us. However, this should be changed shortly.
You can find additional information about our products under the following sources:
- In the product area on this website.
- On our YouTube channel GEWAGuitars.
- On our Facebook and Instagram pages.
- On the respective manufacturer's website.
Check out the product area on this website.
Ask your dealer. They should always be the first point of contact for questions.
Just send us a message via our contact form.
Please contact the dealer from whom you purchased the instrument. They are responsible for the warranty and will also contact us in case of doubt.
No. The prices on this website are recommended retail prices (RRP).
The dealers are free to set their own prices and we are not allowed to influence them. Therefore, it is very possible and even very likely that the market prices of our instruments differ depending on the dealer.
Gewa Guitars ist is one of five divisions of Gewa music GmbH. We are the importer, manufacturer and distributor of well-known guitar brands like Ovation Guitars, Guitarras Manuel Rodríguez and GEWA Guitars, which means that we make sure that the instruments come from us or from the manufacturer into the shops.
We also work with international experts and artists and make sure that you are informed about the instruments in the best possible way.
GEWA Guitars' headquarters are in Adorf in the Vogtland region of Saxony, Germany. From here we work with our partners in Germany, Europe and all over the world.
No, as a wholesaler we are exclusively a B2B company. We do not sell to private customers, only to dealers.
We are always on the search for artists standing out above the rest. So if you are a creative, open-minded, out-of-the-box thinking, reliable, superhero band who loves cats AND dogs, send us a complete artist package to
GEWA music GmbH
ATTN: Rodríguez Marketing
Oelsnitzer Str. 58
08626 Adorf
GERMANY
A complete artist package should contain music, video, Social Media, biography information, photos, press references and a cover letter listing current music gear. Please also include a proposal indicating your expectations as an endorsee of a working relationship with Ovation.
Please have in mind that we cannot return your artist package and that all submissions become property of GEWA music GmbH.
Please contact the dealer where you bought the instrument. He is responsible for the warranty processing and will also contact us in case of doubt.
Like all fine instruments, MR guitars require periodic care and maintenance. Your instrument will perform best if it is kept clean. A routine cleaning of the instrument using a clean lint-free cloth and a light coat of quality guitar polish will keep your instrument looking and performing at its peak. Gold-plated parts should be wiped clean after each use to prevent discoloration from skin oils and acids.
Always store your instrument at room temperature, avoiding temperature and humidity extremes. The fine tone woods used in your guitar are significantly affected by these parameters. A neck warp or top crack can render any guitar unplayable. You may wish to use an affordable/small humidifier in your case to compensate for any changes in the environmental conditions.
Keep your instrument tuned to concert pitch under normal playing and storage situations. If the instrument is to be stored for a long period, reduce the string tension slightly; one or two turns of each tuning machine will be adequate.
Please take extra care with Shellack pollishes - they are heat sensible.
All questions about your guitar, serial number, production date and so on, will be answered by Manuel himself. Just write him a message here with the contact formular.
BONOID is a synthetic material (similar to TUSQ), with a high glass content. Extremely hard, dense and very rich in overtones.
Why not use Malemine or Tusq nut and saddle? Is Bonoid superior?
All are good materials as substitute for bone. What you prefer is subject to personal taste and desire.
Animal glue is not used at all, not on any model! But we use a SHELLACK-based varnish for the tops of our MAGISTRAL models and for the special TESORO models (here we spray the guitars all around with this special varnish. As the components of this varnish are derived from animals, it is NOT vegan. See information here: https://en.wikipedia.org/wiki/Shellac and here https://en.wikipedia.org/wiki/French_polish
All MR guitars that come from Manuel's Spanish workshop have a gold-colored sticker on the finish. All other guitars have a maple inlay under the varnish.
Yes, no hide or other animal glue ist used to glue the wooden laminates.
Yes!
Yes, of course. We recommend either a GRAPH TECH TUSQ or the BONOID material that our company GEWA music offers in its catalog. MR Exotica as well.
This is true for some of the guitars made in the spanish workshop. Fallen trees are used but this wood is rare. This must be regarded as a kind of custom order. Also the coffee box wood is rare, here we must ask Manuel what is available each time we receive such a request. Ebony: Manuel has a large quantity of very old wood, including ebony. And he has some ebony from the Congo project.
You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.
We are always on the search for artists standing out above the rest. So if you are a creative, open-minded, out-of-the-box thinking, reliable, superhero band who loves cats AND dogs, send us a complete artist package to
GEWA music GmbH
ATTN: Ovation Marketing
Oelsnitzer Str. 58
08626 Adorf
GERMANY
A complete artist package should contain music, video, Social Media, biography information, photos, press references and a cover letter listing current music gear. Please also include a proposal indicating your expectations as an endorsee of a working relationship with Ovation.
Please have in mind that we cannot return your artist package and that all submissions become property of GEWA music GmbH.
Please contact the dealer where you bought the instrument. He is responsible for the warranty processing and will also contact us in case of doubt.
Like all fine instruments, Ovation guitars require periodic care and maintenance. Your instrument will perform best if it is kept clean. A routine cleaning of the instrument using a clean lint-free cloth and a light coat of quality guitar polish will keep your instrument looking and performing at its peak. Gold-plated parts should be wiped clean after each use to prevent discoloration from skin oils and acids.
Always store your instrument at room temperature, avoiding temperature and humidity extremes. The fine tone woods used in your guitar are significantly affected by these parameters. A neck warp or top crack can render any guitar unplayable. You may wish to use an affordable/small humidifier in your case to compensate for any changes in the environmental conditions.
Keep your instrument tuned to concert pitch under normal playing and storage situations. If the instrument is to be stored for a long period, reduce the string tension slightly; one or two turns of each tuning machine will be adequate.
You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.
Ovation’s development of outstanding pre amplifiers and pickups has always been a source of pride and passion. Ovation pioneered the use of pickups in acoustic guitars, and now, more than 50 years later, we are still known as leaders in acoustic/ electric guitar technology.
Our Celebrity models now are equipped with the easy- to-use OP4CT preamp to give you top-grade electronics that offer clarity, definition and tonal balance. The preamp is powered by a 9V-6LR battery and features a built-in guitar tuner as well as a 3-Band EQ.
After you have tuned your guitar, simply switch off the preamp by holding down the TUNER button for a few seconds.
„Test The Best“ ist eine Aktion von GEWA, einer Auswahl an Musikschulen in Deutschland, die dem „Percussion Creativ e.V.“ Netzwerk angehören und dem betreuenden Fachhandel.
Die Drumsets stehen für alle interessierten Drummer:innen zum Testen zur Verfügung. Man muss kein Schüler sein, um die kompetente Beratung der Ansprechpartner:innen in Anspruch zu nehmen.
Es ist ganz einfach: Bei der Schule zwecks Termin melden, testen und beraten lassen. Viel Spaß!
